UPDATE: CLICK HERE FOR LATEST POST
Hi all , I’m Jimmy, the Product Manager working on your Authoring Experience.
We’re getting ready to launch the addition of after-tax earnings to the new Envato Author Dashboard. This feature comes as a much-anticipated request, and we trust it will make it easier for you to better track your earnings.
We will post here in the next couple of days to let you know when the feature is live, but first I wanted to take this opportunity to address some of the concerns surrounding the current dashboard experience. Also, thank you for your patience and feedback while we are working towards an optimal solution.
We have heard your feedback regarding the existing Elements Contributor App functionality and have been investing in making these updates and improvements (such as .csv downloads) in the new Envato Author Dashboard. The decision to move to the new reporting technology was required for us to deliver all the features that you have long requested. As a result, we have multiple dashboards running concurrently. We apologize for the fractured experience this creates.
When we have the required features and functionality in the new Envato Author Dashboard we will begin to switch off the BETA Author Dashboard and Elements Contributor Earnings Report. Hence, you only need to go to one place to get your earnings and performance insights.
There have been some comments and concerns regarding the accuracy of data and delays in posting earnings information. We have found that the concerns you have reported are a result of how tax is displayed, and the different timing and method in which data is updated across the two dashboards, and are not errors (see FAQs for a detailed breakdown).
We have consolidated some FAQs below which go into more detail regarding concerns with the accuracy of data, delays and plans moving forward.
Please feel free to reach out to me with any questions regarding this initiative and of course with any feedback you may have. Thank you for your perseverance throughout these changes and we look forward to delivering a single place where you can get all the insights you need!
Why have you got all these dashboards?
We want to provide you with all of the insights, content creation opportunities and analytics you need to be as successful as possible. To do this, we needed to explore tools beyond what is currently available in the Elements Contributor App; that is why we are working on the Envato Author Dashboard.
Our long term goal is to consolidate these dashboards and have one place you can go to that provides you with all the information you need.
Why are the numbers different across the different dashboards?
- Until our next update (adding after tax earnings), the new Envato Author Dashboard is only displaying Before Tax figures. In addition, Envato Market earnings are also shown in the same report. You have the flexibility to toggle Envato Market, Elements and Elements Bonus earnings on and off.
- The new dashboard is updated once per day, whereas the existing Elements Contributors App is updated throughout the day. This means that at certain times throughout the day, earnings figures may be out of sync. As noted above, our intention is to have one place to see this information - as soon as this happens, this will no longer be an issue.
What is with the delays in showing earnings information?
When we designed the revenue share for Elements authors, we wanted to ensure it was as fair and balanced as possible. To achieve this it required some complexities such as weighted item points and the distribution of revenue from all subscribers as unique individuals. As a result, there are instances such as the end of a month or financial year, where the calculations take a little extra time to process.
When there are hefty calculations, data is released over time and not all in one hit; this is the case for the Elements Contributor App, and it can seem as though it is incorrect – however, the report is just processing in the background. More information regarding earnings calculations and delays can be found in the Help Center.
Is Envato manipulating the data?
No. As mentioned above, there are complexities in the calculations of data which means the earnings numbers are updating over a span of time in one dashboard, and all at once in another. We are working hard to get to a place where you only need to go to one place for your earnings information, and you can trust it will be correct and timely.
What features can we expect next?
We are working on migrating the bonus eligibility information from the beta.author.envato.com dashboard and bringing you richer item performance information (think item conversion, views etc.) and insights on what the biggest content opportunities are.
Jimmy - Content Product Manager