Trying to renew the support plan for Electro Theme for WordPress from this link:
But Envato keeps decline all the credit cards we’re providing, even all our credit cards we’re using them on daily basis, locally in Turkey and Internationally without any issues, providing this error message:
Payment unsuccessful - there was a problem processing your credit card.
For security reasons we may need you to re-enter your Visa, MasterCard or AMEX details before trying again, or you may need to try an alternative payment method.
Why don’t Envato have a customer support team!!?
Can anyone help out with this?