Is there any payment issue during these days?

I’m trying to buy a PORTO theme wordpress version from last 1 week.
Is there any issue with payment gateway and all. I tried VISA & Master Card.

“Payment unsuccessful - there was a problem processing your credit card. For security reasons we may need you to re-enter your Visa, MasterCard or AMEX details before trying again, or you may need to try an alternative payment method.”

Hi @leadingmarketer,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.


If your CC is not blocked by Envato due to charge-back issue, your bank may require additional set-up to be able to use it “internationally”
I believe you will need to contact your bank instead of Envato support but you may try it by using “PayPal”