Is there any payment issue during these days?

Envato Customers Purchases and Subscriptions
1

I’m trying to buy a PORTO theme wordpress version from last 1 week.
Is there any issue with payment gateway and all. I tried VISA & Master Card.

Issue
“Payment unsuccessful - there was a problem processing your credit card. For security reasons we may need you to re-enter your Visa, MasterCard or AMEX details before trying again, or you may need to try an alternative payment method.”

2

Hi @leadingmarketer,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

3

If your CC is not blocked by Envato due to charge-back issue, your bank may require additional set-up to be able to use it “internationally”
I believe you will need to contact your bank instead of Envato support but you may try it by using “PayPal”