Hi, I just run into another issue with the Envato rating system - as always. We have received a bad rating on one of our products because it does not support RTL. We do not advertise such feature anywhere on the page, the buyer haven’t asked if it is supported. So we contacted support (I was sure the rating will be removed) and as always we got copy/paste answer that the rating is valid with the “community guidelines”…
Envato is constantly saying that they are trying to improve the experience and the rating system but this is just madness. I can purchase any Theme or Plugin and rate it 1 star because it didn’t came with a car
I am sure I reed somewhere on the forums a post by Envato employee which stated the the unfair ratings will be removed.
As always great job.
P.S I am sure this will be quickly removed so please answer quickly