[feature-request] Customer ability to remove rating (instead of being forced to change it)

Envato Authors Theme Authors
1

Hey guys!

There’s a weird thing that i noticed customers are going through. If they want to remove a rating, they need to change it only. Now this may be the case sometimes, it’s often they just want to remove it. For example if a customer jumped to a conclusion too early (due to frustrations), but also doesn;t want to change it to another rating.

Thanks!

1 Like
2

Hi there,

Feel free to submit your suggestion to Envato Help Team in a ticket via this url: https://help.market.envato.com/hc/en-us/requests/new

Regards

3

Great suggestion @hogash!
Rather than just case by case, this should be an option systematically so buyers can choose what to do next.
Sometimes buyers simply rather remove their public review/rating than rate 4,5 stars.
This can reduce the workload for Envato support team regarding review issues.