Sale Reversal often


#1

Sale Reversal is happening often for me, is the user can able to download the item before the sale reversal occurs.?


#3

Yes it can be downloaded. And yes you can do nothing about it. Basically you can only watch like someone stealing your product. This topic already was discussed. 3 Sales reversal today :(


#4

Reversals can take place post downloading.

It’s worth reiterating that while it is frustrating, there is nothing that envato can do to stop them happening.

As a result, anyone who reverses payments has their entire account blocked and any access to downloads (of any item that they have bought) removed until it has been checked and resolved.