Need Know About Reversal

Envato Authors Theme Authors
1

If someone reversal an item after bought then didn’t they get a file or not??

If yes then I will buy an item then reversal that so that I get my payment back too and get the file too. RIght??

2

Hi,

When a reversal occurs, Envato will: Immediately disable the Envato account from which the purchase was made; Remove the item from the customer’s Downloads page; Invalidate the purchase code for the item.

For more information

Thanks!

3

If so then they got the file while purchase then reversal and Themeforest took action on it nothing happen they got a file already. Isn’t it??

4

What happens when a Sales Reversal occurs

When a reversal occurs, Envato will:

  • Immediately disable the Envato account from which the purchase was made;
  • Remove the item from the customer’s Downloads page;
  • Invalidate the purchase code for the item.