My Account Locked Out

Envato Customers Purchases and Subscriptions
1

Hello everyone
When i bought a theme my account locked out on 25.09.23. I didnt understand anything. I created a ticket for that and I’ve been waiting a response 4 days. Anyone didnt response to me still.
My works is running late.
What should i do?
Thank you.

2
3

Thank you for your patience. Envato support team will reply as quickly they can. Please give them some more time.