Locked Out of Account

I’ve made 3 accounts now to try and purchase something on this website. The second the credit card transaction goes through I get a message saying I’m locked out of my account. This is ridiculous. Please resolve this. I’ve contacted support with no response.


Sorry to hear you’re having account issues. If you haven’t done so already, please open a Help Ticket here - https://support.market.envato.com/hc/en-us/requests/new

Our Help Team will be happy to investigate the situation. If you’ve already opened a ticket, they will be back to you as quick as they can be.