How to restored the locked out account?


#1

Hello,
There is problem that I can’t access to my account.
The error message is : “Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.”

I’ve alreadt visit this page ,but still dont know how restored my account.
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

what should I do the next.
Is anyone can help?
Thank you.


#2

If you have submitted the ticket then wait for the staff response.