I am Locked out of my account!


#1

There is no customer service line to call to help me get my account unlocked!

Please help ASAP

Dolcejolie@gmail.com

Thank you


#2

Hello! Please open a Help ticket here - Envato Help & Support Center. Our Help Team will be happy to assist. Thanks!


#3

I have been experiencing the same for almost a week, my account still locked! What else I can do? Help desk, takes 2-3 days to reply and yet not resolved my issue.


#4

Hi,

Until the Envato Help & Support Team will get back to you via the ticket you created, please also have a look at these things to check if your account is locked:


#5

HI! I’ve done the same. Go to the link, fill-up the form and send. Till then nothing happen. Still my account is locked!


#6

Have you also checked these?


#7

That is why, I came here in the forum because helpdesk doesn’t help me out of this locking issue. Hoping this could be resolved faster.


#8

Yes, I did it several times, not once. Till then no luck.