My account Locked and no one help for me

Dear my team i have one problem in envato team
Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

they were said with my you paypal account is unauthorized payment or dispute
i contact with paypal company and i have send the money

my account is locked until know and no one help with me i take more than 12 ticket no one open my account please and please any one who help me who to open my account

Did you dispute a payment with Paypal after purchasing an item?

Is it Support that you have contacted? Is it 12 tickets you have opened?

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