as a German citizen I am in Turkey for a few months.
I have just opend an account and wanted to buy a theme for my website. During the payment process with my German credit card I was asked for the “location”. I gave in “Germany”, because my adress is in Germany. Then I was locked out.
May be that I should have given in “Turkey”, because I am in Turkey
for a few more months. The answer from Envato to my request was very rude. They just wrote in the e-mail that they “will not be re-enabling my account”.
I read in this forum that it causes problems to use your credit card
in a foreign country for example during holidays.
But it is not right to be treated like a criminal, just because I wanted to make an online payment from Turkey with my German credit card!
Just two weeks ago I made an online payment to my hosting provider with the same credit card and from Turkey.
Alternatively I have made a payment to my Paypal acoount (E-Wallet).
So that I have the theoretical possibility to make the payment to Envato by PayPal E-Wallet.
Does anybody know if I have a chance to make the payment to Envato
from Turkey by PayPal E-Wallet?
To confirm my identity, I would accept sending a copy of my passport
It would be a great waste of time not to be able to continue working
on my website during my stay in Turkey.
Any kind of help is welcome.
Thank you in advance!