Guys… Sales are Down? Are you kiddfing me???
Some comments froma potential customer of Envato/Themeforest…
I have been trying to buy a template for over a week now… At first i was requested to setup an envato account, which i did. I then went back to them forest and clicked on the cart that still had my selected theme in it. I am then rquested to sign in (AGAIN), after which the site goes abanas and tells me “It looks like you’re locked out of your account”. Seriously?
I am then pointed HERE (of all places) to find an answer to HOW i can get service?
So i found the sales@ envato.com email adress and sent them an email for help. 4 days of numbness have now past. No answer whatsoever. I have made a NEW account, selected the theme again… SAME PROBLEM!.
How can you guys make ANY sales if the system doesn’t actually let customers buy anything AND Envato is not giving any customer service to get past this hurdle? Good luck! Hohohoho!