Today we’re launching the next initiative in our body of work around improving the system of review.
Author uploads limits.
Author upload limits work to define the number of items an author can have in the review queue at any given time. Once an author has has met their defined number of uploads they won’t be able to upload another item until after the previous items have been reviewed.
Different varieties of authors will have different limits and just what those limitations are will likely vary from Marketplace to Marketplace. In the beginning, we’ll be rolling these changes out to just ThemeForest and Audiojungle in the Wordpress and Music categories, respectively.
So what do these limitations look like?
Glad you asked!
ThemeForest: WordPress Category
- Standard authors will be able to have 1 item in the queue at any one time
- Elite authors will be able to have 5 items in the queue at any one time
AudioJungle: Music Category
- Standard authors will be able to have 5 items in the queue at any one time
- Elite authors will be able to have 10 items in the queue at any one time.
- This does not include item updates.
- Resubmission of soft rejected items are still counted towards the quota.
- This will be applied to the current queue therefore if an author has exceeded the limit the author will no longer be able to upload a new item. No items which are currently in the review queue will be removed.
Why are we doing this?
As we’ve previously mentioned, each day the Envato quality team receives an absolutely enormous volume of new items for review. Many of these pass the checks that lead to the item being released on our marketplace, but many more are either hard, or soft rejected and need additional work.
At the essence of a hard or soft rejection is a lesson for the author. We’re communicating that the item submitted has not reached the standard of it being accepted to the marketplace.
Most of our authors act on these learnings. They apply changes based on the feedback they receive to their item. They also apply those learnings to any other items that they might submit in the future.
Problems arise if an author has not just uploaded one item, but several. In this case, the review team needs to review and apply feedback for each item in the queue, even if feedback being provided is very similar from item to item. This costs not only unnecessary time on the part of our reviewers but also the time of the author being reviewed, as well as any other authors waiting for a review of their own.
We want authors to take time with their item development, focusing on quality over quantity.
This new system ensures that authors will need to act upon the lessons of the review team before they can upload more items into the review queue. Ultimately, it will mean a higher standard of items in the queue, which will then lead to faster turnaround times for review.
When will we see the impact?
Gradually. We’re not going to be removing any items that are currently in the review queue. However, we believe that this change should strongly contribute toward lowering the review queue wait times in the medium term.
If you have any specific questions about the new system, please feel free to ask them below and we’ll work to answer them