I recently got an email about an update to a payment method in elements.
To be honest, I’m still confused about the new payment method.
If I use a local bank in my country, I’m not sure about the exchange rate for each $ dollar?
I won’t get the details, and it’s definitely different like when I used Payoneer…
And I will try to receive payments via Payoneer, is there anyone who knows, or has received the same email as me.
Please @BenLeong for clarification on this?
Hi @modaldesain - sorry I missed this question last week.
The new payment system adds a range of payout options via the “Bank Transfer” method. This allows you to use services that provide a virtual routing account (such as Payoneer or Wise), or you can be paid directly to a bank account.
If you are used to the older direct integration with Payoneer, you can still be paid to a Payoneer account via Bank Transfer. You can find more information about the new system here, including instructions for setting your payments to go to a Payoneer account, and local currency conversion rates:
We’re gradually moving Elements payments across to the new system, after sending the first payments in January.
Thanks for your clarification Mr. @BenLeong
I’ve read several articles about the new system and read topics related to this system.
And I just filled out the form for the payment of the new system, and I’m using a local bank account in our country, but my problem is that I don’t know the dollar exchange rate for my country’s currency.
How should I report a problem paying through a local bank on the new envato elements system.
Please give me feedback or a guide link to deal with in the event of a problem or a refund?
Thank You.