why my account locked out after buy some theme

i buy some theme on themeforest and after that my account has locked out, and marketing says they cannt unlocked my account ?
are some one have same trouble ?
pls tell me

Hi,

Get in touch with envato support team they would like to assist you.

Thanks!

yeah i waiting for they reason

You can get more information why account locked from This Thread

1 Like

thankss a lot bro
still waiting respon