I want to purchase a theme and it says your account locked out

When I’m going to purchasing a theme, its says, ( It looks like you’re currently locked out of your account. You’ll need to contact our support team to unlock it. )

Contact Envato support

I’m trying, but they said they need much time

You gotta wait…

Hi @Alyeamin007, Envato support team will reply you as quickly they can and they are the right team to help on this account related issue. Please keep patience. Thanks