When I’m going to purchasing a theme, its says, ( It looks like you’re currently locked out of your account. You’ll need to contact our support team to unlock it. )
Contact Envato support
I’m trying, but they said they need much time
You gotta wait…
Hi @Alyeamin007, Envato support team will reply you as quickly they can and they are the right team to help on this account related issue. Please keep patience. Thanks