I have been curious about the answer to this question for a long time. I didn’t mind because I didn’t release too many items. But now I realized that I find it a bit silly and I have to ask to community by opening a topic. I wonder is this really should be or does it sound ridiculous to me? Because I’m trying 10-15 days to release an item.
The problem is this: I am uploading a new codecanyon item to release and sometimes there are shortcomings/errors I missed. After the envato working hours started and my item’s review order came, the employee is reviewing and rejected item to make change by saying that he found a problem. (Soft rejected) Okay, I made the change and sent it again for review. When I check it the next day, what I see is that it is rejected again. And this time it’s a different reason. Well, maybe the employee overlooked it because he was a human being. Let’s solve the problem and upload it for approval again. When you wake up the next day, you will see a different reason for rejection…
So why is this process like this? I live in Turkey and Envato working time very opposite with Turkey times. When I send it to the employee, the employees are asleep, they work while I sleep. Wouldn’t it be easier for both the author and the employees to tell all the errors and problems found in one go by reviewing the entire system in detail? Thus, the employee does not have to re-install it dozens of times to test the system. In addition, instead of losing time by solving a single problem for 10-15 days, I can quickly release it in 1 day by solving all the problems.
The problem doesn’t just end with one rejection at a time. I make the necessary update and send it again in 1-2 hours. However, after 1-2 hours have passed, the review doesn’t complete again to the next day. (Very very rarely, it is reviewed 2 times a day) This means that the working hours of the employeers are too short or an incredible intensity. But this way goes to the same result, get things done in one go and reduce the intensity!
The last time I could not really stand, I threw the coffee mug in my hand against the wall and wrote this. (Of course it’s not rude, we can’t take the risk of banning lol) https://prnt.sc/sk2ku8
Anyway, who knows, there are different company policies that we may never know as a publisher. As I upload a new item as usual, I will pray not to come across that person, but it will always be so. Also, i think miss “Ivor”, he knew his job well.
What do the moderators and authors think about this? Isthere anyone else encountering this?