Now before i get started, some insights:
I have been themeforest author for almost 9 years now, had more then 18 themes approved on both my account and my partners account too. However i can’t help noticing that the review process has become sort of a joke here on themeforest, not sure about other marketplaces like codecanyone etc, but this has come to a point where as much as i can tell, judging by other authors comments a lot of them are looking for alternative marketplaces.
For example my own situation:
We had a theme uploaded and it was rejected (soft rejection), after that we fixed all the issues mentioned before ,it was approved for about 3 minutes before reviewer put it on disabled saying it was his mistake, after that we had couple of soft rejections (once he even gave us hard rejection for a theme that has been on soft rejection for about 10 times at that point), and after one of the rejections, where reviewer pointed out some issue that we didn’t even have in our theme ( i mean literally we didn’t even used the plugin he thought was creating an issue ) i pointed out that it was a mistake and we don’t use that plugin, he said and i quote “You’re right, but here’s more issues” and after that 7 months of soft rejections, with over 40 rejections, every time he would have some “issues”, in fact couple of last rejections he would just screenshot things he doesn’t like, and by that i mean he would say i don’t like the size of the button you use here and there etc, and IT HAS BEEN GOING ON FOR 7 MONTHS NOW, always same reviewer with new “issues”. Now tell is this normal ?
After that another theme same thing, soft rejection all the time, and there is no list of things to fix to get approved if you fix for example list of 10 items that reviewer mentions, next time he’ll somehow dig up 10 more? So not only that reviews are incomplete but also this makes time for review same as before, hell it was better before, you would wait 30 days or so, but you would get a definitive review, not these jokes they send authors which in the end make money for them ? And it feels as when there’s no issues with the theme they will go totally subjective and start just taking screenshots of parts they “don’t like”?
I would like to hear more from elite authors about this, we can’t be the only one seeing this sort of parade they are making out this marketplace ?