I paid for a premium theme and I also paid for support. There is a problem with one of the 3rd party plugins, which it clearly says they will support.
It’s been 8 days and I am unable to get a resolution, or even an acknowledgment that that know what the problem is.
It looks like one of the major frameworks (unyson) that power themes sold on themeforest.net is dead and no longer supported.
So my question is, what options do I have now? I already paid for a premium theme with support, and now my website is running with this theme.