Hi, I bought the Oitech Wordpress theme last year for my client and built his site with it. In December the theme started to malfunction and things aren’t working. I contacted the developer (he only does support via email, no support forum or anything) and let him know the problems we were having. He let me know that our support had expired (true) so we bought 6 months of extra support.
He reinstalled/updated our theme but we still have problems. I created a video for him showing the problems and asking if there was a solution (I don’t care if I have to do it myself I just want the answer).
Now I haven’t heard back from him for several days. Does ThemeForest/Envato have any control over developers? Can they nudge one to respond? DO I have any recourse when I can’t get a response from a developer?
Has anyone else used the Oitech theme and experience any problems?
I’ve used MANY Wordpress themes in my career and never had as many problems as I’ve had with this theme.
I had a similar issue. In short, this platform (theme forest) will take the side of the developer against you. Because this is a bit of a scam site.
They sell faulty themes and when you report simple issues they ignore your tickets. I waited patiently for 3 weeks and after all the time invested into their faulty theme, they refused to fix the bugs. I gave them 1 stars and themeforest have removed my genuine 1 star review…
This entire platform allows developers to scam customers in that way.
You will buy a faulty theme on this site and waste weeks working on it.
DO NOT download any theme on this site. They are faulty and ThemeForest needs to ban developers from selling faulty products. But they won’t as themeforest is a scam site.