Is it just me or do a lot of developers of themes on here seem to be unresponsive? I’ve purchased support and have items that never get addressed for three weeks now. How do I report a theme that a developer is unresponsive to? Ive purchased the theme and support but now feel duped because it doesn’t function nor am i getting any responsive support.
Sorry to know you are facing problem with your purchased Item Author Support. You can check here Envato Item Support Policy:
So, if you are eligable to get suport from your purchased item Auhtor and Item Author not responding then you can open a Help Ticket and let them know.
Absolutely agree! Envato does nothing to mediate and get a refund. How can they allow these crap third-world developers to continue ripping people off.