Hello folks,
I have one item soft rejected and I have re-submitted after fixing bugs. After 3 days I see “Unexpected error please contact support”
Anyone see this problem before?
Hello folks,
I have one item soft rejected and I have re-submitted after fixing bugs. After 3 days I see “Unexpected error please contact support”
Anyone see this problem before?
@scottwills can you help me about the problem please?
Best to submit a support ticket here: https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840
Already submitted. Thanks for your help.
Hi @PSDConvertHTML! I just pinged the TF team for you. I’ll let you know what they advise.
@PSDConvertHTML Just a quick update: The item got flagged in our system but we still have access to it and will be reviewed/taken care of in due course. Thanks for your patience.
@PSDConvertHTML Update to the update… your item is now live.
The problem has been fixed @scottwills thanks you so much for all your updates & helps.