Hi,
Any one help?
Resubmission-
My envato template kit one time soft rejected item i have resubmitted but now item status is ‘Unexpected error please contact support’.
Could you please fix this error, waiting for your reply.
Thanks in advance
Craftyrexthemes
Support is not at the forum
Hi there! Sometimes items get stuck in proofing if there is bad HTML in the description box or something else goes wrong. You can either delete the item in your dashboard and re-submit it (we can see the previous notes) or submit a ticket for the item to author support (not the market support)