what about themes and plugins that are not available and credit statements?

I joined Envato since 2013 and I have already ordered a lot. I have problems and problems, please help

The problem is as follows:
first: there are about 3 themes and 4 plugins that I have purchased but now they are no longer available for download, what’s the solution? I feel disadvantaged, because I can’t use it anymore.

Second: Problem statements that have a $ 31 credit?

Please help. thank you


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