We're removing Envato Credits from Market


#1

Since launching Envato Market in 2006 we now have a range of payment options including PayPal, Visa, Mastercard, and Skrill. As these payment methods are now used for the majority of transactions we’re taking steps to remove Envato Credits as a payment option.

What’s changing?

As of 2nd October you will no longer be able to add new credits to your Envato Market account, and you will no longer see an Add Credits option in the header or in the checkout.

What about my existing credits?

You can still use your existing credits to purchase items on Envato Market. If you don’t have enough credits for your purchase, you will be able to use a combination of credits and a PayPal/Skrill transaction. Existing credits will still expire 12 months after date of purchase.

To check your credit balance or purchase items using your existing credits, simply log on to Envato Market


Why "add credit" is removed ?
Envato Credit
Stand up for your customers
Tiers in the subscription model - Audio in Elements discussion
We are not able to add fund in our envato account.
Why "add credit" is removed ?
Been a customer for over ten years and.....
Stand up for your customers
Stand up for your customers
Two dollar handling fee is making me leave as a customer
No more buying credits??
Why are you removing credits?
Skrill payment
Why "add credit" is removed ?
add credit using paypal account is gone
Per-transaction handling fee stops me from making purchases
Sale almost stop. no sale for the last 2-3 days
Unable to top up my account for pre-pay
I guess Envato doesn't want me to "Add funds" any more...
I guess Envato doesn't want me to "Add funds" any more...
Payment Credits
#2

Groovy. Are you keeping the $1/$2 surcharge for paying directly, or getting rid of it?


#3

Also, will the ability to pay for items partially/fully using author earnings be impacted in any way, as it seems to be tied to the credit system currently?


#4

So, you’r planning to charge $1 or $2 for each purchase? even for a purchase of $5?


#5

If you work together with a freelancer the credit system was perfect so I could add money to the account an they could buy the themes. Now I have to buy each theme for them, note more transactions in the accounting and pay $2 transaction fees each time. Very disappointing!


#6

Hello @jamesgiroux

This changes is for envato author or for buyers?

If author sell items and earn from market. If author wants to buy items then they can’t use envato credit?

Thanks :slight_smile:


#7

I think authors will be disappointed with this type of decision. You should take a simple survey before taking the decision. :thinking:


#8

Right, If author have envato credit then why they pay using PayPal and cards and pay more fees?

Thanks :slight_smile:


#9

It’s possible that this is a terrible decision. I always used Envato Credits so that I didn’t have to pay the additional $2 on each purchase I made.

Removing the credits system is simply going to increase the cost of using Envato.

Unless…if they have identified that most payments are being done through a credit card or PayPal and the resulting increase in transaction volume means that their costs are going down and they can now remove the $2 additional fee.

Someone from Envato needs to confirm what they are planning to do. Although at the moment the payment page still shows that they will continue to charge the payment method “tax”.

I’ve been an Envato user for many years, however this increase in cost is going to lead me to look elsewhere.

I look forward to hearing from Envato.


#10

I just have paid a extended license for Plugin on CC with my earnings.


#11

I’m writing to you as a loyal customer. I feel very sorry to say, that this change in payment policy looks like a clandestine price increasement. I really hope you don’t charge this fee - it would be very disappointing for all those loyal customers.


#12

They are changing from: As of 2nd October you will no longer be able to add new credits to your Envato Market account,


#13

Today is 2nd October and I don’t see any more “Add Credits option in the header” (when I go mouse over on my username in top-right corner) but I have paid with my earnings

Ok, maybe it will stop work by end of the day.


#14

they’re not going to remove the 2$ fee guys come on. is all about elements and promoting big quantity at a fix monthly fee the small occasional purchases are not profitable as elements apparently.They want the people who were actually using graphicriver or other markets to move to elements


#15

Of course they will. With Envato Credits gone, they cannot legally justify the surcharge. If they keep it, they’d most likely be breaking the law.


#16

What about the new Affiliate system with Impact where we only get commission for “Credit Added”?
image

You have silently changed the terms and now we don’t get any money?


#20

I think you comment in this post about new affiliate program launch right here: New Market affiliate program has launched!! 🚀

Hope they will help you well.


#21

I didn’t say “silently changed the affiliate system” but “terms” :wink:


#22

Hi esxcuse me but I have a singular question as novice here on envato… what cn I get with envato credits ? I see I own about 93$ on credits, but wich items can I get with them abd where ?


#23

I can’t see the point of the surcharge on card payments if there is no option of buying credits. Even if it’s a cost that Evanto will have to absorb I very much hope it goes as I can’t imagine anything more annoying and off putting for a customer than to discover that they have to pay a surcharge on top of the initially displayed price and there’s no way of avoiding it.

The other point is I would be surprised if the cost of the payment transaction for Envato is as high as $2 per purchase (although happy to be corrected on this point).