Does anybody else have problem uploading new items ?
Tried several times on mac osx (google chrome) got this message:
" The upload processing timed out.
This may happen because of a temporary backend issue, or because the files being uploaded are too big or numerous for our system to quickly process.
Please try reducing the size/number of preview screenshots or try again later. If the issue persists, please contact Envato Help. "
1 Like
I do, I’m trying to resubmit a soft-rejected pack and have to stare at the Processing status for some time, then “Retry submit” button appears and nothing happens anyway. Tried several browsers and Internet providers - still not working.
I have meet these trouble for several times. And then i must try Google drive to upload it
I have the same problem when uploading new item
Update: just got my item through!
Good news we hope it’s fixed now. ![:clap: :clap:](https://emoji.discourse-cdn.com/apple/clap.png?v=5)
Nope, still does not working. ![:frowning: :frowning:](https://emoji.discourse-cdn.com/apple/frowning.png?v=5)
same problem here! ![:confused: :confused:](https://emoji.discourse-cdn.com/apple/confused.png?v=5)
But my Analytics also doesn’t work.
Perhaps it’s a general problem. Let’s wait a few hours…
Same. Stucked at Processing. ![:sweat: :sweat:](https://emoji.discourse-cdn.com/apple/sweat.png?v=5)
Me also - stuck at Processing. Probably this is saving me from a Friday approval ![:slight_smile: :slight_smile:](https://emoji.discourse-cdn.com/apple/slight_smile.png?v=5)
Submitted at last. Try now.
1 Like
please help
The upload processing timed out.
This may happen because of a temporary backend issue, or because the files being uploaded are too big or numerous for our system to quickly process.
Please try reducing the size/number of preview screenshots or try again later. If the issue persists, please contact Envato Help.