Upload new item is not working

Does anybody else have problem uploading new items ?

Tried several times on mac osx (google chrome) got this message:

" The upload processing timed out.

This may happen because of a temporary backend issue, or because the files being uploaded are too big or numerous for our system to quickly process.

Please try reducing the size/number of preview screenshots or try again later. If the issue persists, please contact Envato Help. "

1 Like

I do, I’m trying to resubmit a soft-rejected pack and have to stare at the Processing status for some time, then “Retry submit” button appears and nothing happens anyway. Tried several browsers and Internet providers - still not working.

I have meet these trouble for several times. And then i must try Google drive to upload it

I have the same problem when uploading new item

Update: just got my item through!

Good news we hope it’s fixed now. :clap:

Nope, still does not working. :frowning:

same problem here! :confused:
But my Analytics also doesn’t work.
Perhaps it’s a general problem. Let’s wait a few hours…

Same. Stucked at Processing. :sweat:

Me also - stuck at Processing. Probably this is saving me from a Friday approval :slight_smile:

Submitted at last. Try now.

1 Like

It works :slight_smile:

i have same problem ((((

please help

The upload processing timed out.

This may happen because of a temporary backend issue, or because the files being uploaded are too big or numerous for our system to quickly process.

Please try reducing the size/number of preview screenshots or try again later. If the issue persists, please contact Envato Help.

Same problem here

Same problem here

Not working, same issue :confused: