Upload issue

Envato Authors Author Hangout
1

Hello Envato Team,

I am unable to upload items. It stays on processing and is not progressing further. Please check.

4 Likes
2

Hi, Yes I’m having the same issue.

3

I also :frowning: problem processing upload my design .psd themeforest.

4

Same issue here. I’m trying to send an update of one of my themes. The zip files were uploaded without issues. But I’m unable to submit the form. I receive a timeout error after 5-10 minutes.

5

same issue

6

Same Problem :expressionless:

7

Something solution?

8

No solution yet.

1 Like
9

thanks, wait more hours I think. :frowning:

10

Same :expressionless:

11

Yes, it is still not working…

12

image

After 5-10 minutes from submit it message :frowning:

13

Same here for updating items

Edit: Apparently back to normal for me!

15

the same issue…

16

Hello Envato. Does anyone have any information about this issue? I haven’t been able to update an item today. I’ve tried on and off for about five hours. Pressing “Save” changes the status to “Processing” but nothing happens and I eventually get the timeout message.

Analytics doesn’t work, either, which I suppose is probably connected somehow. Trying to check analytics results in “something went wrong.”

17

Maybe they don’t understand me, I will remove my explain thanks.

18

anyone from envato team please update us about this issue

@KingDog @charlie4282

1 Like
19

Heya! I’ll ask around and see what’s up. Thanks!

1 Like
20

I sent a message on facebook to the envato page about that issue :innocent:

21

Hey Folks,

@KingDog let the engineers know about the issue a few hours ago and they now believe it has been resolved.

Please let us know if you’re still experiencing any issues :slight_smile:

  • Matt
1 Like