We are an agency that purchased a theme for a client site.
That client is now taking on the site themselves, and naturally want access to the theme we purchased for them.
According to the FAQs:
Is my license transferable?
Generally, your license is not transferable. There are a few exceptions:
If you are a freelancer / agency using the item for a single end product for one client. The license would in effect be transferred to the client.
If you sell the single instance of an end product, such as a website installation. The license would in effect be transferred to the new owner.
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In all of these cases, be sure to point the client / customer / recipient to the license terms and delete the item from your own systems. Example: You use a theme to create your website. Later, you sell that website to someone else. You are allowed to do this, but you then must delete the theme from your systems.
In our situation, either case 1 or 2 would permit the transfer, and we are more than happy to remove all references to this theme from our systems, but none of the FAQ explains how to a) transfer the license, and b) delete the theme from our Downloads sectionâŚ
You can âtransferâ the license and the source to use the theme BUT you cannot transfer the ability to access downloads and/or updates. These only ever sit with the purchasing account.
The only way you can ensure the client retains access to downloads and updates is to use the Envato plugin to automate the process
Also, when I create a Envato API Personal Token and enter it into the Envato Market WordPress Plugin, this seems to allow me to download any purchase we have ever made using our account.
So, if I enable this on a customer site, they will too, wonât they?
Is it not possible to limit their access to only the products used on their site?
And apparently the âLicense Numberâ or âLicense IDâ is actually the âItem IDâ that can be found in either âLicense certificate & purchase codeâ document (PDF or TXT), which are NOT included in the âAll files & documentationâ downloadâŚ
This would all be much simpler if this were simply simplerâŚ
Hello, I work as a web designer. I do my work and give the site to the client, and I want to transfer it from my account to the client on his account. Please help