Several years ago I purchased and activated a theme license. That website is no longer available. Now I need to move that license to another website.
Envato support is a terrible experience!! There is now way yo contact them to helo me out with this simple task.
What can I do ?
It’s the author you need to contact with your purchase code. https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
Thanks
I dont have support anymore.
If i want to Pay for it, it is almost the Price for a new Themplate…
Hi
If you are interested to get support (please check envato item support policy) from the Item author, you can extend/renew your support.
Extending and Renewing Item Support:
Thanks
I read all that
It is unethical that you make me Pay 50US for “support” in Order to transfer the License I paid before.
The Theme cost 60US
Have you tried messaging the author to see if they will deregister it without live support?