Hello, I just paid for support extension for an WordPress theme I purchased a couple of months ago. However, when I visit the theme vendor website and registered the purchase code, the support page says I need a valid license. Isn’t the support extension meant to be automated?
Hello there,
I paid to extend support for an item (wordpress theme) that I had purchased a couple of months ago. However when I visit the author’s site, the new licence is not available.
Contact the item author.