Theme Hard-Rejected after many sort reject by mistake?

Envato Authors Theme Authors
1

Hi,

I need an offical answer. My item was reviewed as sort reject and have many sort-reject reviews. Now I got an email with few reject issues (code).

But the problem is they (reviewers) give hard reject on my item. Maybe it caused by mistake?

Thanks!

2

Can you share the demo url ?

3

Was it the same reviewer or a new one?

4

@BeSquares It was not rejected by design so I think the url is not necessary here.

@charlie4282 It’s not a new one. My item was passed first review and being sort-rejected after around 20 days. Then it being sort-reject review 3-4 rounds, each rounds waiting 3-4 days and today it being removed from hidden tab. They even sent me some sort reject issues to let me fix.

5

Hey I asked support and they bring the item back to sort-rejected! Thank Envato Staffs and Reviewers! YAY! :laughing:

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6

I have an item is currently queued for review that’s why I asked for url to understand why would something like this might happen but it’s good to hear that the support was helpful.

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