The Token or Item ID is incorrect ?


I’m trying to add my recent order to the Wordpress Envato Market plugin, but the plugin says that the “The Token or Item ID is incorrect.”

I’m confident both information are correct.

Please advise.

Hi @mad_peter,

Envato API personal token:

You can generate Envato API personal token here . Please make sure you set required Token permissions. It may prompt you to sign into your Envato account

Before you create a new token the following 3 permissions should be selected from the list of permission available on the Token page.

  1. View and search Envato sites (checked by default)
  2. Download the user’s purchased items
  3. List purchases the user has made

Hope this will help you.


All three permissions are selected, but despite this, it doesn’t work.

Hi @mgscoder

Can Envato staff help with it?

Hi @mad_peter,

Sure, please open Help ticket and let them know. Envato Customer support team will be happy to assist you.