API Errors

I’ve been having problems with the Envato Market plugin for Wordpress. I’ve created several API’s trying to fix the issue, but I always get the following error message:

Failed to query total number of items in API response.

Hi @ywamworcester,

Response codes

  • 403 means the personal token is incorrect or does not have the required permission(s).

Envato API personal token:
You can generate Envato API personal token here . Please make sure you set required Token permissions. It may prompt you to sign into your Envato account

Before you create a new token the following 3 permissions should be selected from the list of permission available on the Token page.

  1. View and search Envato sites (checked by default)
  2. Download the user’s purchased items
  3. List purchases the user has made

permission except the above 3 can cause other error. Also please avoide any free space before and after the token you entered.

Hope this will help you.


1 Like


I also am having this issue with Plugin. I have tried the suggested filters to check and still get ‘An unknown API error occurred from Envato’