I recently bought a WordPress theme. When I installed the theme (followed the instructions), it did not load properly. I contacted support, and logged a ticked. About 24 hours later, I was contacted with a support engineer who asked for the login details - which I gave. The engineer promptly responded within a few hours telling me that he/she has fixed the problem. However when i logged in to check, i found that other parts of the theme were now broken. I suspect that the engineer just quickly hacked the css to get rid of the problem
I tried contacting support again, but to date have not received any feedback. It is really frustrating as I have spent my hard earned money on a Theme that simply does not deliver as advertised.
Can anyone assist in getting this resolved please?