Serious Problems - Product cancellation - Distribution of my product without my permission

[charlie4282]

@XioxGraphix

They do have policy like that. An refund can be given 3 months after purchase only if it hasn’t been downloaded yet. Otherwise there needs to be something wrong with the item to be eligible for a refund.

Just for clarity again while this does exist - if the buyer creates a sales reversal with their payment gateway then there is nothing that envato will be able to do to enforce this policy, short of disabling the buyers account.