Refund Problem.

Hi I have subscribed accepting the monthly payment but envato has taken an amount of USD$217.80 from my account that I cannot afford due to my other bill payments. I have signed up and cancelled subscription 5 minutes later realising it was an annual payment. I have not download any item according to my history. I emailed the Envato team for a refund and have not yet received anything for envato. Please possible to solve as I have been waiting for days for a response.

Alfie

There’s nothing we can do here on the forum, you’ll have to just be patient and wait for Envato Support to get back to you. It can take a while for them to respond, especially if they need to time investigate your issue further.