Resolved: Elements earning update (dashboard not updated for Aug 23-28)

Envato Authors Elements Authors
43

my dashboard not update yet… It show 21 august information

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45

Is that ok?

46

@BenLeong The earnings are still not updated, it’s almost coming to end the month will it be month ended without getting us know the balance (It will again be shown on 8th) will that balance be accurate ? will this affect payment schedules ? what is the status of the incident ? why don’t we get the incident email for this ?

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47

This is like a schedule that daily earnings stops showing every month.

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48

Is it update monthly base…?? Not daily?

49

Earnings data updated, but Item Performance data still frozen on August 23. “966 items earned between 1 august 2024 г. and 23 august 2024 г…” - exactly what shows. P.S. Just updated.

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50

Problem is resolved for me in earnings… Hope others are ok too …

2 Likes
51

Yes its ok now

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52

Is the item performance ok too ? I dont see the progress bars … except the others are all ok … Thanks developers …

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53

No progress bar too

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54

Same here @KingDog

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55

yes… thank you @BenLeong

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56

Now it worked. Earnings and Item Performance.

Thank you Envato Team!

Good luck to everyone)

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57

Yes hopefully… but something is not right there, the progress bars are not visible for me… I think tit will be allright sooner

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58

This won’t impact payments. It’s just a data collection and display issue.

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60

Hey guys,
Performance bar still not working. Is it only me?

61

The Elements Earnings update is delayed due to a backlog from Aug 24-28. The issue is being fixed, and we expect the missing data to be updated by tomorrow morning. Thanks for your patience!

62

Yes. not working

63

Yes I think only the performance bars are not working others are all ok