Lately I have seen a larger number of refund requests having the motivation of:
“wrong purchase, I wanted to buy something else”
“please refund, I mistakely purchased your item instead of another item with the same functionality”
“I bought your item instead of a similar one I wanted to buy”
Buyers who buy the item, the item has no bugs, but still they pretend they bought the item by mistake, they remain with the digital good and then, you, the author, you find your item on warez websites.
What should be the approache for buyers like these?
Why the buyers do not have ratings, like the authors? This way we could recognize them easier.