refund complaint

Envato Customers Purchases and Subscriptions
1

I bought 14 items from the Envato market and only 1 of them were requested for a refund and they have not responded for 18 days. this is not nice done!

2

Hi,

if the author does not respond to the refund request within 7 days, you will be given an option to raise a dispute with Envato. This option should appear automatically as a link or button on the refund request details page after 7 days from the refund requested date.

Thanks

1 Like
3

I’ve already filled in this option but still nothing

5

please wait envato support team will investigate it to make a final decision. Thanks