Firstly I understand that I sell sound effects and that may be the main reason that people don’t think it’s worth their time to leave a rating but with almost 300 sales I have never had a single item or author rating.
A possible solution to this could be an automated email sent from envato to the customer to learn about their buying experience and offering a simple link to rate the item or author.
I personally have received emails like this after buying products online and happily leave a review and rating. My main motivation is because it is so simple to just click the link in the email. If i have to go to the site, log in and then search for where I can leave a rating…I’d never do that.
Maybe when signing up to audiojungle or when purchasing an item there should be a box offering to receive a ‘review after purchasing’ email, then the customer can opt in or out of that as they please.
Just an idea.