"The picture says it all. We always asking “why clients dont want to rate our items?”. Just make the ability to rate the item right after purchase! I cant imagine, why it is not there.
Client would give a rating right away and that`s it. Nobody wants to come back to the site to specifically rate the item.
While it may be possible to rate a file right away like audio, most items will require a buyer to spend some time with it before they can reasonably rate it. That’s why, in my opinion, rating a file right after you’ve purchased it doesn’t really work.
Oh sure, this thread was originally created for Audiojungle. So probably I should delete all the other tags, but “audio”. But it is still interesting to see what authors from other markets will say, maybe we will hear some interesting ideas
Yes, but nobody will force clients to rate. Person can rate an item right away if he thinks that it is appropriate in his case.
For example, recently I`ve purchased a Videohive project, and I wanted to rate it right after purchase, but couldn’t find the stars to do that. I already knew that project is awesome, so I didn’t need to download it in a first place to decide what I think about it.
Otherwise, if project would require some time for test, I wouldn’t like to rate it right after purchase.
You can always go back and change your rating later.
Here’s my radical thought on the subject: I think the rating system should be got rid of completely and immediately.
Either that or overhaul it completely. At the moment it’s pretty much useless to everyone, an unnecessary high risk for authors, not remotely meaningful to buyers and pretty much frustrating, angst-inducing and damaging all round. Until it has proper qualified user comments, the right to challenge and reply for authors and serious reviews like on Amazon or Ebay it’s worth nothing and should be turned off.
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