Hi! I’m in the process of updating an old Bridge theme installation. I was able to download the updated them by setting up the Envato Marketplace with an API key. After the upgrade, my site was destroyed. So, after spending a couple of hours trying to repair it, I managed to get a missing plug-in re-installed. After doing that, I’m prompted to enter the purchase code and register the theme.
Q: If I’m able to download an update to the theme, why must I enter the purchase code and re-register?
Q: Where can I find the purchase code on the Themeforest website?
I can understand paying for additional support, but not for upgrades. At least paying for upgrades wasn’t advertised as being required when we first purchased the theme.
FORTUNATELY, I took a backup before doing any of this.
Thanks in advance for any assistance anyone can provide!