Made a purchase of a theme yesterday, but I haven’t received it yet, any ideas?
assuming you are logged in go to www.themeforest.net/downloads and you can download it
I am actually logged in, but there’s no such file in my downloads.
I paid for a theme yesterday on envato, but after payment, it did not show me
transaction successful, but after couple of minutes my account was debited
$71 for the WordPress theme.
Thanks
Moreover, this is normal business hours, I expect that I could get a request from their support team by now, after sending a mail with my complain.
Unfortunately, only support will be able to see what is happening - they usually reply quite quickly but are AUS based so it may take a little longer due to timezones
Okay. I can relate to that. I should be expecting their response then. Thanks