I purchased a theme today and it did not show up under downloads. I am unable to retrieve the Lic for my purchase. I sent an email via Help Center and would like a reply with assistance, pretty please.
Hello!
If you’ve sent a help ticket our Help Team in on the job 
They will reply to your ticket as soon as they can. Thanks!
Thank you. It’s just hard to sit on a project with no clue of the turnaround response time. Payments are immediate, services should be timely. Just saying. :0)