Purchase theme from template mela

Envato Customers Purchases and Subscriptions
1

Hi,

We have purchase an open cart theme from templatemela and trying to reach templatemela by creating ticket on their help desk https://templatemela.freshdesk.com/support/tickets/17988

They are not replying since 2-3 days. Can you please help us??

2

Hi @alaqsa,

you can try from this link hope they will reply to you soon

Or you can try with this link

Hey @TemplateMela can you reply your purchaser view his ticket ID ?

Thanks!

3

Thank you so much for quick response. we wish to hear from @TemplateMela quick as you.

Thanks again

4

I hope so :+1:

5

@alaqsa @unlockdesign ,
We are sorry that we did not meet your expectation of quick support. The reasons delay in response is, We do not work on weekends, Holidays. And sometimes it’s long queue of support tickets. We will try to support very quick.

Thank you for your understanding.

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