Problem with payoneer withdrawal ,

hello ,
I contacted envato and they unlink my old payoneer account ,but when i want to add a new one i get this message :
"Oops! It looks like you’ve already submitted your Payoneer application. To log in to your account please click here. If you did not receive your card, or are unable to access your account, please contact our Customer Support department."
what can i do now ?,

Hi Forat,

You just unlinked your Envato account from your Payoneer account from Envato Side. You should also contact Payoneer to unlink it from their side. They will ask a lot of questions and … get a little time.