Payoneer Withdraw Problem

hi, my earning money withdraw payoneer, but i didnt see which payoneer account. I guess which account is, but I can not access. Payoneer customer service want Pay ID to me but i didnt see it. i wrote envato help center but they didnt return

Check your email. Envato should send you an email when the payment is done (details)

its not see :frowning:

To be honest, I don’t like Payoneer and their support but it usually takes long on Payoneer to see the money on your account. Wait for Envato support for the transaction ID that would help you to solve the problem with Payoneer

thank you, i m waiting envato support