I bought 2 year ago a Jupiter theme with Visual composer included in order to create my company website. Everything was working fine until today.
I tried today to add some more features to my website but i got no acces to visual composer and so i can’t change anything in my pages… However, my website is still online and working fine.
I tried to use the Envato toolkit to upgrade my Jupiter theme (from 4.0.9 to 5th version, but even with the good username and APIkey, nothing is proposed to me in order to upgrade my theme.
What can i do ? This is really important for me and should be fixed asap …
PS: Another weird thing is that i can’t see in my buying history that i purchased Jupiter theme from Envato market, why ?
Thanks by advance